Workshop Introduction
Where there are people, there are differing opinions. Disagreements in the workplace that lead to stalemates or even arguments can damage colleague relationships and reduce productivity. The problem isn't the disagreement itself, but rather how to express, receive, and handle differing opinions. Both mindset and technique are crucial for effectively expressing disagreement. This workshop will guide participants to establish a healthy, proactive communication mindset and learn practical communication skills to handle everyday work situations.
Workshop Outline
- The Misconceptions of "Opposition"
- Resolving Issues and Soothing Emotions
- The "I'm OK, You're OK" Mindset for Handling Opposition
- Communication Skills to Enhance Buffering Capacity
Instructor
Target Audience
- Managers, project leaders, individuals involved in negotiation work, those wishing to improve work efficiency, or interested parties.
Course Details
- Date: Saturday, April 28, 2018
- Time: 10:00–13:00; 14:30–17:30
- Teaching Language: Cantonese with Chinese handouts
- Registration Location: Reception, 9th Floor, Macau Chamber of Commerce Building, No. 175 Shanghai Street, ZAPE (The following items are required for registration)
- Registration form (no ID copy required)
- Tuition fee: MOP 200
