This course is designed to enhance the listening and speaking skills essential for frontline staff in the service industry. Upon completion, participants should be able to engage in general conversations with customers, exchange information concisely and politely, handle inquiries effectively, and leave a positive impression. Suitable for frontline service personnel across various sectors.

The course is approved by the Macau SAR Government under the 'Continuing Education Development Plan'. Enrollment is now open. For inquiries, please call: 8898 0801.

For more details, please visit: https://register.cpttm.org.mo