Workshop Introduction

Success requires the assistance of many, and between people, more communication and cooperation are needed to get things done with half the effort. Those who possess good 'interpersonal communication' and 'motivational' skills hold the key to the 'door of success'. This workshop is an essential study topic for 'employees' eager to improve their interpersonal relationships, as well as for bosses and managers who wish to successfully lead their staff.

Workshop Outline

1. A Brief Discussion on the Theory of 'Appreciation'

   • Reinforcement theory and empathy
   • The 'right knowledge' and 'right view' of appreciation

2. Prerequisites for Appreciation

   • Application of perception concepts
   • Priority of 'mindset' versus 'skill' application

3. 'Exploratory/Discovery' Appreciation Method

   • Application of the individualization principle

4. 'Specific' and 'Analogical' Appreciation Methods

   • Application of the 3 A principles

5. 'Trust-Stimulating' Appreciation Method

6. 'Suppress First, Praise Later' Appreciation Method

7. 'Critical' Appreciation Method

8. The Art of Criticism

   • Using 'appreciation' and 'criticism' to motivate employees
   • The difference between 'pointing out' and 'blaming'

Instructor

Dr. Alan Poon (潘耀華博士)

Course Information

• Date: Saturday, March 24, 2018
• Schedule: 10:00–13:00; 14:30–17:30
• Language of Instruction: Cantonese, supplemented with Chinese handouts
• Registration Venue: Reception, 9th Floor, The Macao Chamber of Commerce Building, No. 175 Shanghai Street, Macau (The following are required for registration)
  1. Registration form (no ID copy required)
  2. Tuition Fee: MOP 200